Last Updated: December 23, 2025

Dave the Plumber ("Company," "we," "us," or "our") operates the website www.dtplumber.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit the Site, submit forms, or interact with our communication links.

We are committed to protecting your privacy in compliance with applicable Florida and federal laws. By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information you provide directly and information collected automatically.

Information You Provide

Contact and Quote Forms: When you submit a request for a quote, schedule service, or contact us via forms on the Site, we collect your name, email address, phone number, address, and details about your plumbing needs.
Communication Links: The Site includes links to contact us via WhatsApp, email (mailto links), or telephone (tel links). Clicking these may share limited information (e.g., your phone number or email client data) with third-party providers like WhatsApp (Meta) or your email/telephone service. We do not control these third parties; their privacy policies apply.
Other Submissions: Any information you voluntarily provide, such as messages or inquiries.

Automatically Collected Information

Usage Data: We use Google Analytics to collect anonymized data about Site usage, including IP address, browser type, device information, pages visited, time spent on pages, and referring/exit pages.
Cookies and Tracking Technologies: Google Analytics uses cookies to track Site interactions. These help us improve the Site's functionality and performance. You can manage cookies via your browser settings or opt out of Google Analytics via the Google Analytics Opt-Out Browser Add-on.

We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it.

2. How We Use Your Information

We use collected information to:

Provide and improve plumbing services (e.g., respond to quotes, schedule appointments).
Communicate with you (e.g., confirmations, updates, customer support).
Analyze Site usage via Google Analytics to enhance user experience.
Comply with legal obligations.
Prevent fraud or misuse.

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

Service Providers: Third parties assisting operations, such as hosting providers or analytics tools (e.g., Google for Google Analytics).
Communication Providers: When you click WhatsApp, email, or phone links, information is shared directly with Meta (for WhatsApp) or your service provider.
Legal Requirements: If required by law, subpoena, or to protect rights/safety.
Business Transfers: In case of merger, acquisition, or asset sale.

Google Analytics data is processed by Google in accordance with its privacy policy (available at policies.google.com/privacy).

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Choices and Rights

Opt-Out: You can opt out of Google Analytics tracking by installing the browser add-on at tools.google.com/dlpage/gaoptout.
Cookies: Manage preferences in your browser.
Access/Correction/Deletion: Contact us to request access, correction, or deletion of your personal information (subject to legal exceptions).
Do Not Track: The Site does not currently respond to Do Not Track signals.

Depending on your location, you may have additional rights under applicable laws (e.g., if California or other state privacy laws apply to you).

6. Third-Party Links and Services

The Site may contain links to third-party sites or services (e.g., WhatsApp). We are not responsible for their privacy practices. Review their policies before interacting.

7. International Data Transfers

Information may be processed in the United States or other countries. By using the Site, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site constitutes acceptance.

9. Contact Us

For questions or to exercise rights, contact us.